Privacy policy

At Mobix Mart, we are committed to providing a secure and transparent experience for all our customers. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or purchase mobile accessories. By accessing our website, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to enhance your shopping experience:

A. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (credit/debit card information)

B. Non-personal information:

  • Browser type and version
  • Device information
  • IP address
  • Website usage data

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending updates regarding your order status
  • Offering promotional deals, new product information, and tailored recommendations
  • Improving website functionality and enhancing user experience
  • Ensuring compliance with legal and regulatory requirements

3. Data Protection Measures

To safeguard your personal information, we employ:

  • SSL encryption to secure data transmission
  • Regular monitoring and security assessments
  • Strict access controls to prevent unauthorized access

Although we implement advanced security protocols, we recommend users take precautions, such as safeguarding account credentials and avoiding sharing sensitive information.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Personalize your browsing experience
  • Analyze website traffic and usage trends

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some features of the website.

5. Information Sharing Policy

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Order Fulfillment: Sharing information with payment processors, shipping partners, and logistics providers
  • Legal Compliance: Providing data to comply with legal or regulatory requirements
  • Service Providers: Collaborating with IT support, hosting services, and analytics providers

All third-party collaborators must handle your data securely and use it solely for the intended purpose.

6. Your Rights as a Customer

You have the following rights regarding your data:

  • Access and Correction: View and update your data through your account settings
  • Data Deletion: Request the deletion of your personal information, subject to applicable laws
  • Opt-Out of Communications: Unsubscribe from promotional emails at any time
  • Report Concerns: Notify us if you suspect misuse of your data

7. Updates to This Privacy Policy

We may revise this privacy policy periodically to reflect changes in our practices or legal obligations. Updates will be published on this page and will be updated accordingly. Continued use of our services indicates acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us via:

  • Email: mobixmart1@gmail.com
  • Phone: 03286823557
  • Address: House # 34-E-3, Street # 2, Qasoor Pura Ravi Road Lahore.

We are committed to addressing your queries promptly and transparently.

Using Mobix Mart, you confirm that you have read, understood, and agreed to this privacy policy.